Jem Chua’s Profile Bio
Jem Chua is the Head of Operations at MetaCare, a ground-breaking Web3 health, wellness, and lifestyle e-commerce super-app. MetaCare is transforming the healthcare industry by providing a holistic platform that combines lab testing, prescription, buying, and teleconsultations.
She manages MetaCare’s daily operations and ensures that different services are integrated into the platform without a hitch. MetaCare’s strategy demonstrates a dedication to improving user access to affordability and usability in healthcare. The company is streamlining the healthcare process and fostering a more cohesive and intuitive environment by combining essential healthcare services into one app.
Educational Background
Jem Chua’s educational background reflects a global perspective and a focus on business management. She graduated with a degree in Bachelor of Science in Management with a Minor in International Business in 2017, Cum Laude. Before this, she attended the International Business School at Novancia Business School in Paris.
Jem has a solid understanding of global business practices and management concepts from her academic background. Her experience can benefit her position as Head of Operations at MetaCare, giving her a diverse viewpoint to contribute to the leadership group.
Professional Background
In 2017, Jem Chua worked as a Credit Management Associate at ShopLite Ventures Philippines Inc., and she was involved in comprehensive responsibilities that showcased her proficiency in managing various aspects of credit operations. She handled customer service and after-sales care through multiple communication channels, ensuring a responsive and efficient customer support system.
Jem became a Product Owner at ShopLite in 2019, and her progression to the role marks a significant step in her career, demonstrating leadership and strategic oversight. She managed a cross-functional team focused on a crucial mission: creating a more accessible source of credit for young, unbanked Filipinos while minimizing credit risk and reducing the default rate. ShopLite is an app designed for young Filipinos who may need more resources to fulfill their lofty ambitions.
In 2020, she started as a Sourcing Senior Associate at Newbury Street Retail Inc. The company where Jem Chua worked is a full-service supplier of retail solutions, a company that introduced leading beauty and wellness brands to the Philippine market. One of her notable achievements in the company was being recognized as a key member of the NSRI Management Committee.
In 2021, Jem Chua assumed the role of Special Project Manager for e-Commerce Operations at Eden Ventures, where she served as the General Manager for all E-Commerce projects. She took charge of strategic planning and operational execution for seven projects, demonstrating her leadership in coordinating multifaceted initiatives.
Eden Holdings Philippines Inc. is a vibrant venture capital firm focusing on Web3 projects and e-commerce digital startups. The company is best known for its distinctive methodology, which includes fostering and expanding new business endeavors in Web3 and e-commerce technologies. Jem Chua is also a Venture Builder at 917 Ventures, a firm that serves as Globe’s corporate venture builder, engaging in the entire lifecycle of new business development.
Current Project
Jem Chua is committed to her job as the Head of Operations at MetaCare, emphasizing directing and dealing with the functional parts of the Web3-based business super-application. She is responsible for ensuring MetaCare’s smooth operation and strategic expansion in this capacity, contributing to its mission of making healthcare more affordable, accessible, and practical for a wide range of people.
MetaCare is an all-in-one marketplace with significant discounts on health and wellness, lifestyle products, and services available online through Android and iOS apps. According to Jem Chua in an interview with Startup Podcast, it is a typical e-commerce store, but with special features.
Watch the Video of Jem Chua on the Startup Podcast
Social Media Presence
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